It has been found that the travel agents are found to block tickets so that they can sell them at a premium.
“Unlike the e-ticketing service of IRCTC, the new service by Indian Railway will have no role of travel agents and commercial organisations. Only individual users will be allowed to book on the portal,”
said a Railway official.
In the new e-ticketing service individual users will be able to register their tickets and the registration will be free of cost.
In the beginning a maximum of eight transaction per user ID per month can be done.
Rs five per ticket for sleeper class and Rs 10 per ticket for all other classes. will be charged for the service.
“The project was sanctioned with a view to consolidate all the services and information on a single window interface for public,”
the official said.
The new service will not be a 24 hour service and will be available from 12.30 am to 11.30 pm.